Region

Europe

Serving

The first region, and the anchor for Europe, Africa and the Middle East. Everything else was brought up against what this one proved.

What runs here

SIP edge eu.sip.telenaas.com Kamailio signalling only

Media plane media-eu.telenaas.com mediasoup no transcoding

Serves Europe, Africa, the Middle East

Emergency calling

AE no provider yet GB no provider yet IE no provider yet SA no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

Africa

Served from Europe

African traffic is anchored in Europe, and that is a decision rather than an oversight. Egress to Africa is billed at several times the European rate and infrastructure there is thin, so the trade is tens of milliseconds against a large multiple on every gigabyte.

What runs here

SIP edge eu.sip.telenaas.com Kamailio signalling only

Media plane media-eu.telenaas.com mediasoup no transcoding

Serves Africa

Emergency calling

EG no provider yet KE no provider yet NG no provider yet ZA no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

Asia

Planned

Configured and not yet serving. The hosts below are reserved; until the region is turned on, traffic for Asia is anchored in the nearest healthy one.

What runs here

SIP edge as.sip.telenaas.com Kamailio signalling only

Media plane media-as.telenaas.com mediasoup no transcoding

Serves Asia, Oceania

Emergency calling

AU no provider yet CN no provider yet IN no provider yet JP no provider yet NZ no provider yet SG no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

North America

Planned

Configured and not yet serving. The hosts below are reserved; until the region is turned on, traffic for North America is anchored in the nearest healthy one.

What runs here

SIP edge na.sip.telenaas.com Kamailio signalling only

Media plane media-na.telenaas.com mediasoup no transcoding

Serves North America

Emergency calling

CA no provider yet MX no provider yet US no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

Latin America

Planned

Configured and not yet serving. The hosts below are reserved; until the region is turned on, traffic for Latin America is anchored in the nearest healthy one.

What runs here

SIP edge la.sip.telenaas.com Kamailio signalling only

Media plane media-la.telenaas.com mediasoup no transcoding

Serves Latin America

Emergency calling

BR no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Advertisement A phone system that is just a phone system Numbers, calls, queues and voicemail. No hardware, no contract. Telenaas Voice

Talk

TeleCall One-to-one audio, in the app. TeleMeet Video meetings, four people to four hundred. TeleDemo Show the thing, live. TeleVoip Real numbers on the real telephone network.

Answer

TeleChat Live chat, between anybody. TeleDesk A help desk that knows about the call. TeleAssistant What answers when you cannot.

Seven products, one platform

They share a control plane, a media plane and one address book, so a conversation that starts on the telephone and continues in chat stays one thread rather than becoming two products.

See the product line

Build

API reference Generated from the router Get a key Self-service, scoped, revocable OpenAPI document For your code generator

Operate

Status Measured, not declared Usage and billing Priced by the room

A key is narrower than a person

Scopes are checked on reads as well as writes, so a key scoped to meetings cannot read the call history. Agents reach exactly as far as the same key over REST.

Read the reference

What you own

Your data, your region Cloud, sovereign, private or air-gapped Open source underneath Nothing that can be withdrawn at renewal

What we promise

Emergency calling Never billed, never rate limited Pricing By the room, not the seat

Priced by the room, not the seat

Adding somebody to the team does not add to the bill. What costs us money is carrying media, so that is what we charge for.

See the plans

Telenaas

That demonstration account is not available.

Have a look around

Switched off

Demonstration sign-in is off on this deployment, which is the default. It signs people in without asking for anything, so it exists only where somebody has turned it on deliberately.

To enable it: seed the demo organisation with mix run apps/telenaas/priv/repo/seeds.exs and start with TELENAAS_DEMO_MODE=true.

TeleCall One-to-one audio, in the app. TeleMeet Video meetings, four people to four hundred. TeleDemo Show the thing, live. TeleVoip Real numbers on the real telephone network. TeleChat Live chat, between anybody. TeleDesk A help desk that knows about the call. TeleAssistant What answers when you cannot. Build on the API REST and MCP

Languages

Dimmed languages set the page direction; their interface is still in English.